Tag Archives: Customer Service Week

Customer Service Week: UBA Hinges Customer Satisfaction on Innovation, Optimisation and Upgrading of Banking Platforms

Pan African financial institution, United Bank for Africa (UBA) Plc, has said that the recently embarked transformation of its processes is to ensure that customers’ expectations are not only met but surpassed while enjoying seamless and world-class banking services.   In ensuring this, the bank has embarked on several initiatives that include streamlining and automating its processes, upgrading technology, training, and …

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FCMB Celebrates the Spirit of Team work, Commits to Excellent Service

First City Monument Bank (FCMB) has restated its commitment to provide the very best of service delivery and value-added offerings that will consistently enhance the experience of its teeming customers at every touch point. The Bank further assured that it will continue to leverage on its solid business models, highly professional staff, innovation, bespoke solutions and technology to turn the …

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